Return & Refund Policy
Effective Date: March 15, 2026
At Arunavi, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
To be eligible for a return, the product must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The product must be returned in its original packaging.
- The return request must be made within 7 days of delivery.
Products that do not meet these conditions may not be eligible for return.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Used or damaged products caused by the customer.
- Products returned without original packaging.
- Items purchased during special sales or clearance offers.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving the product.
You may be required to provide photos or videos of the product for verification.
Once verified, we will arrange a replacement or refund.
4. Refund Process
After we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
5. Shipping Costs
Shipping costs are non-refundable unless the return is due to our error such as sending a wrong or damaged product.
Customers may be responsible for return shipping costs depending on the situation.
6. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us.
Phone: 8310737724
Email: asbenterprises2025@gmail.com
Business Name: ASB ENTERPRISES
Address:
Mashar,
Thiruvannamalai Dt,
Tamil Nadu – 606702
GSTIN: 33FUFPS8194P1ZJ
